Returns And Exchange Policy

Returns and Exchange Policy

RETURN POLICY

Every style at chokir label is made-to-order so we do not entertain any returns of the products unless you receive a damaged/defected product.

If the product is damaged, you must report it within 48 hours from the delivery date. All complaints will not be considered after 48 hours of delivery.

To report the damage, you can contact to us: info@chokirlabel.com

EXCHANGE POLICY

ONLY EXCHANGE FOR SIZE IS POSSIBLE

All our styles are having a seam allowance of around 1 inch on both sides incase you want to alter, but still if you wish to go ahead with the exchange of size you may send us the garment back to our office (address will be provided to you over mail when you send an exchange request). As soon as we receive your product in our office, we do a quality check and ship the new product (subject to availability) and we will provide you the size needed. Please note that exchange shipping of Rs 100 will be charged.

Within 48 hours of delivery of the product, you need to file an exchange request via mail (info@chokirlabel.com) and let us know which size would you prefer. There is a possibility that the size you need won’t be available at the time of exchange, in that case you can exchange your product for any other product/products from the website of the same price or higher.

Please feel free to reach out on info@chokirlabel.com for any further doubts and clarifications, we’re happy to help you!

NOTE:

Most of our products are Unique and fancy products, so minor differences in content are inevitable. Slight irregularities in printing and weaving will not be considered as faults. Part of the beauty of craftsmanship is the small differences that make each piece unique.

 

No guarantees are given on colour fastness. Some natural dyes like indigo, sanganeri print will bleed during the first wash as will certain cotton fabrics like dabu prints . So for this condition We do not offer any refunds/exchanges in such cases.

Textiles deserve special attention to preserve their beauty and strength. Please read our washing and care instructions before using this garment. Damage caused by improper cleaning and maintenance will not be accepted as a reason for exchange or return.